Archive for January, 2007

Who has been most active in terms of marketing this month?


I just had a quick glance at key players in the EIPP (specially those who are considered to have models similar to ebdex) space including those who integrate with accounts payable systems. To my disappointment, Accountis, Causeway Technologies, Burns e-Commerce Solutions, and Tradocs have no news to share this month. How sad is this? These are companies with revenues, customers and history. Yet we all complain about lack of customer awareness.

OB10 managed to get just one story out. Congratulations! (yes I am being sarcastic!)

But the story with Version One is completely different. Look at the amount of marketing they have done.

Version One Ltd:

Do I need to tell these companies how important marketing is? Ok. I know at least one of the above companies have a very low marketing budget, but you can use free media such as blogging to your advantage. You just need to be bit more creative.

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200 blog posts over 297 days


This is my 201st post. I started blogging on 9th Apr 06. Here are some statistics:

  • 1 Authors To This Blog.
  • 200 Posts Were Posted.
  • 11 Pages Were Created.
  • 161 Comments Were Posted
  • 80 Different Nicks Were Represented In The Comments.
  • 9 Links Were Added

For a live update, click here.

What I really miss is the simple blog stats counter available on wordpress.com. I believe this is unique to wordpress.com hosted blogs. I also messed up my sitemeter counter.

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European companies raised €52.9 million last week including $4.5m for UK based Shiny Media


According to Library House, 35 European companies raised €52.9 million (15 deals were undisclosed) last week - i.e. an average of €2.6 m per company. Among the UK based deals were:

  • Shiny Media - a blog network - raised $4.5m from Bright Station Ventures in exchange for 50% of the company. Shiny Media attracts almost 3 million readers each month to its 22 sites, and employs more than 30 bloggers. If you want to read how they plan to spend the money, please click here. For coverage on vecosys, click here. Times Online article, click here.

The Library House has also relabelled its products and services as follow:

The event programme planned for this year includes:

Their database now boasts:

  • 9,529 companies
  • 7,031 investors (3,498 institutional, 2,926 corporate, 469 individual and 138 other)
  • 31,907 contacts (18,250 executive, 7,164 CEOs, 2,440 chair, 1,402 non-executive and 2,651 other).

Board of Library House (click here for management team):

  1. Doug Richard - Chairman & CEO - from Dragons Den
  2. Charles Cotton - Executive Director
  3. Sherry Coutu - Non Executive Director
  4. Chris Chapman - CFO

Are you a start-up? Have you raised Venture Capital? Are you registered with Library House? If not I suggest you do today to get maximum exposure for your company.

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29-Jan-07: New look - time for experiments


I moved my blog today (29/01/07) for the second time since starting to blog in Apr 06. Please bear with me whilst I experiement with the freedom this hosted version of wordpress gives. Do let me know your comments as usual and please reset your links.

Any idea where I can locate the WP blog stat counter?

This blog is now hosted by Ixis. Chris and Mike, thank you. By the way, if you need any work done using Drupal, I recommend Ixis boys highly.

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Success measured by transaction volume - A maturing industry


In Nov 2006, Causeway reported annual transaction volume in excess of 2.5 million for its Tradex platform, which has been operational for number of years and was originally designed specifically for the construction industry. Causeway also reported the value of transactions to be in excess of £1bn, i.e. an average transaction value of £400. Tradex’s customers include Sir Robert McAlpine, Taylor Woodrow, Morgan Sindall, Amec, Alfred McAlpine, Aggregate Industries, CEMEX, Tarmac, Hanson, GAP Group, Speedy Hire, HSS, Hewden Stuart, Greenham Trading, Jewson and Travis Perkins to name a few.

Celebrating the success, Duncan Speight, Tradex Business Development Manager commented, “The volume of transactions being handled through Tradex is proof that the construction industry is now starting to recognise the benefits of electronic trading. Initially there has been a general nervousness towards eTrading initiatives, however once organisations understand the simplicity of the Tradex service and start to calculate the potential cost and time savings, the decision to join becomes very straight forward.”

In the same year, but 10 months before, Accountis announced hitting 1 million transactions per day. However, this is achieved through managed and in-house solutions, i.e. not from single hub like the case of Tradex. Still no mean feat! In-house solutions are those sold to client organisations under licenses, and therefore may not result in recurring revenues for Accountis other than through maintenance contracts. Accountis’ clients include T-Mobile, Virgin Retail, Goodyear, Dunlop, Singer & Freidlander and Christian Salvesen.

Rhys Jones, Managing Director of Accountis said, “Our rapid growth is testament to the increasing trend for companies to embrace the benefits of IP technology and implement automated web-based EIPP systems. Our technology is flexible, compliant and 100% compatible. There has never been a better time to switch from paper to electronic.”

If you think above is impressive, see these figures from industry leader Ariba.

  • Over 4 million desktop users
  • More than 120,000 suppliers
  • Savings of $12bn in 2004
  • Sourced over $250bn spend in over 450 spend categories

Ok, Ariba offers much more capability than Accountis or Causeway and I could not find the number of transactions to compare, but I am certain it would be much higher than 1 million transactions per day. If you know anything better, please do share.

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Bruno Koch - the man behind EXPP events


Bruno Koch has been providing consultancy services in addition to running EXPP events for the last 10 years. His company, Billentis offers advisory services to clients seeking EIPP and EBPP solutions, similar to my idea of forming ebdex Consultancy. Bruno has provided consultancy services to more than 100 customers from over 20 countries, a track record only to be congratulated. Bruno has done more to promote EIPP/e-invoicing solutions in Europe than anyone else I know.

The third EXPP summit will be held on 10th and 11th of September in the UK. The last summit which was held in Germany attracted more than 340 delegates from 25 countries. OB10 and Accountis are key supporters of these summits. I hope Bruno will consider lowering the fees to allow much larger participation.

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Closure of BT Transact


I spent most of this morning trying to ascertain whether BT Transact can be resurrected, as I saw an opportunity. Alas to my dismay, the decision was taken at least 7 months ago when BT wrote to their customers giving them 12 months notice. BT has made alternative arrangements for these companies including helping them to migrate to solutions offered by other companies. Now less than 10 customers are on the platform, and BT will continue to help them move to different solutions. It seems that BT has made enquiries to off-load the platform, but no viable option was found. They have pursued two avenues, one through a customer and the other through a competitor.

Key reasons for closure are:

  1. Struggling to make decent revenues and profits in a challenging market over the last five years - this shows that when you are a large corporate, it is not always possible to make changes rapidly to respond to market changes.
  2. Obsolete technology no longer supported by Oracle - this goes against the Oracle promise of life-time support.

At its peak, BT Transact offered connectivity through Open Network for Commercial Exchange (ONCE), and dealt with transactions worth over £ billions. It also had internal clients. In terms of A/P, BT uses OB10 with tight integration to Oracle back-end provided by 170 Systems. And the A/P function is managed by outsourced partner Xansa.

It is a sad day to see the demise of such a dominant player in the market.

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NW StartUp 2.0 - 2nd Event in March 07


NW StartUp 2.0 brings software entrepreneurs and investment community under one roof. If you are interested in attending the next event, please choose dates you are able to attend from those listed on doodle.

References:

  1. etribes
  2. this blog
  3. upcoming.org
  4. David Terrar’s blog
  5. TechCrunch - Sam’s old blog

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Mybloglog Test


Recent Readers

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This blog is hosted by wordpress.com. I have been trying to get mybloglog widget to work. Unfortunately, wordpress.com strips out many of the coding including scripts and style sheets which cause significant difficulties when you deal with widgets. Let me know if you have successfully integrated mybloglog to a wordpress blog hosted by wordpress.com. Many thanks.

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Version One finally brings justice to their website


Have you visited Version One’s website in the past? Were you impressed? Probably the answer was "no". Have a look at their new website. Except for "Copyright 2006" at the bottom of page, it looks great. My disappointment is that there is no blog. But they have provided a RSS feed. What is also missing is details of the Board and the senior management. Perhaps, this is due to the fact that Version One is a family owned business. Actually owned by two families, Bray and McGain. Husbands and wives (I may have analysed this slightly wrong as there are 3 home addresses instead of the expected two) owning 25% each. They have grown organically since the incorporation in 1989 without requiring Venture Capital (VC). That is the same year Direct Data Capture Ltd was set-up. And both companies generate about the same level of revenues, both offering scanning solutions. And both are well run and financially sound. What a coincidence!

Why is that most modern companies need VC funding? Perhaps, it is due to the fast pace environment we live in and the MBA culture, i.e. form a company with a clear exit strategy. You have generally five to seven years to make it happen.

So who are the Directors of the business? Tony Bray is their charismatic leader. As the company is family owned, the directors are also the owners. Oops! I just found the directors page. Being modest, Tony has identified himself as the Sales & Marketing Director. Derek McGain, whom I have not met is the Technical Director. Here are their mug shots.

Version One has recently become the darling of many large software vendors. Notably, this includes Oracle, who have given them significant amount of publicity. Most of the solutions are distributed through 100 or so channel partners. Version One also has a green agenda, and became Carbon Neutral recently. Wow!

So, what does Version One do? They have number of solutions, these being:

  1. Document capture, storage and retrieval - DbArchive, DbCapture, DbAuthorise
  2. Electronic document delivery - DbMail & DbFax
  3. Laserforms - DbForms
  4. Automated payment systems - DbChequePrint and DbBACS-IP

Basically they are selling scanning solutions (with respect to item 1), which are growing rapidly. I keep wondering why customers continue to buy scanning solutions (most recently BP bought a solution from ReedSoft) when solutions like Accountis allow them to capture the document electronically before it is ever printed. I guess the reasons might be:

  1. Companies still like to own IT solutions. They certainly can buy a scanning solution from Version One, IKON, etc and therefore percieved to be in control.
  2. The electronic document exchange market is still not well known, even though EDI came about 40 years ago and companies still see XML/EDI based solutions as very costly and difficult to implement and maintain.
  3. Companies has less trust on outsourced solutions due to security aspects. Hang on! we bank on line, don’t we? Same or higher level of security can be provided by web based exchanges.
  4. Its also perceived that implementing scanning solutions is much easier. This is partially true as you only need scanner(s), software and integrating the solution with your accounts/ERP system.

Being a SME, Version One does not declare its revenues, therefore I am unable to comment other than knowing its around £4 to £5m based on previous conversations. Balance sheet and shareholder’s capital are sound, as well as the net current assets for 2005.

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Manchester Business School gets a blog and welcomes a New Director


Thanks to Bhaskar Mahendrakar, a full time MBA Student at Manchester Business School (MBS), I learned today that the School has finally started a blog in Oct 06. The idea is to capture the thoughts of MBA students during their stay at the School.

In addition, MBS finally saw the arrival of their new Director, Professor Michael Luger. I am happy to announce that he also plans to blog. What a refreshing change. It would even be better if the school starts to treat their students as clients (a question for which I never got an answer from Prof John Arnold, the departing Director). I also heard from another source that the School may replace the Executive MBA programme with an on-line version. This would certainly be a shame, as I for one would have never undertaken the full time course. I completed my Exec MBA at MBS in Sept 04 and graduated in July 05.

Michael joined from Kenan-Flagler Business School, part of the University of North Carolina. Here is part of the official announcement:

Professor Luger said: “This is a unique and exciting opportunity to help Manchester Business School achieve its ambition of becoming the best Business School in the UK, and among the top 10 in the world.  I was attracted to the position by the size and scope of the School, and by the vision and energy of the University’s leadership.  I look forward to working with administrators, staff, alumni, students and friends of Manchester Business School in this next stage of development.”

Professor Luger’s research interests cover economic development issues including infrastructure, research and technology parks, university impact, clusters, tax incentives, workforce dynamics and competitiveness in the new economy.

Before joining the Kenan-Flagler Business School, Professor Luger spent 12 years as chairman of the Department of Public Policy and was the Carl H. Pegg Professor of City and Regional Planning at the University of North Carolina.  He has taught at Duke University and the University of Maryland.  He has also worked at the Greater London Council and is a former Director of Planning for the Model Cities Bureau in Scranton, Philadelphia.  He has an AB (architecture and planning) and MPA (public affairs) from Princeton University, and an MRP (planning) and PhD (economics) from the University of California at Berkeley.

Professor Luger is keen to promote Manchester Business School as a world-class School on the international stage. His first trip as an ambassador for MBS will be to Japan and Korea in early February, where he will speak to School alumni and corporate partners about the role of business schools in the modern economy, as well as giving a public lecture in Seoul on Korean housing policy, an area closely related to his research activities.

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What do we know about Philippines’ BPO industry?


According to an article published by DDC HRO, Philippines boasts the following facts about its Cyber Services Corridor:

  • 600 miles from Baguio in Northern Luzon to Zamboanga in Mindanao.
  • Served by $10 billion high bond
  • Served by Profiber backbone and digital network
  • Home to 75,000 call centres and BPO agents
  • Speaks English, Spanish, Japanese, Chinese and Arabic
  • Cultural disposition for service provision and customer care

Wow, I never thought Philippines as a BPO hub!

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Introducing DDC HRO - A BPO Company


Everyday, I am amazed to find another company I have not heard of operating in the same competitive environment as ebdex. This time, a company called DDC HRO, with over 3500 staff.

Introduction

DDC HRO introduces itself as a "global human capital BPO solutions" provider.  It’s strap line gives out a simple yet effective message, "right people, right locations, right results". Part of the DDC Group, the DCC HRO’s core competencies are in the areas of

Founded by Jan Trevalyan and David Kinnear in 1989, their resource pool in Philippines has grown over 3,500. US head quartered, it has offices in UK and Netherlands in addition to 10 operations centres in Philippines. It also has operations in China and elsewhere through partners.

UK Operation

Incorporated in 1989, the company (Direct Data Capture Ltd) reported revenues of £4.65 million in 2005, with a healthy net profit margin of 4.61%. Except for a small dip in 2003, revenues have grown steadily since 2001 with net profits reported every year. With current assets of £2.98 million (39% in bank and deposits) and positive net current assets, and increasing shareholders’ funds, the only culprit I could find on the company’s finances in 5 minutes is the growing debtor book, debtor collection days increasing from 106.74 days to 133.04 days. At the same time, the creditor payment days have increased to offset this. Conclusion: Financially well run company. The UK operation is run by Brett Trevalyan (also Finance Director of the Group) and consists of a scanning operation, and sales and project management expertise.

Accounts Payable Solutions:

I will leave you to digest above

Overall conclusion

Printing of documents will still be around for years to come. Whilst we do not need to store printed documents (nor print the documents in the first place) for many types of business transactions, changing habits and organisational cultures continue to cause a significant barrier to adapting innovative document exchange solutions such as those offered by ebdex and others. This is clearly demonstrated by the recent growth in scanning solutions offered by companies such as Version One in the UK market. In the medium term, hybrid solutions incorporating document exchange and scanning solutions offered by Bottomline Technologies and others will continue to capture market share.

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WirelssMatch - Where Private Equity Investment meets Early Stage Businesses


WirelessMatch facilitates private equity investment in early stage companies operating in the wireless and mobile telecoms markets. Here is a list of current investment opportunities:

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Life of Gerry Lemberg - an exceptional individual


I learned on 12th that Gerry Lemberg, 68 passed away on the 6th of January 2007. According to his colleague, Avi Ram, it was quick and painless end without any suffering. I came to know Gerry through ecadamey in Feb 06. At Gerry’s request, ebdex presented its business plan to London Business School in March 06 as part of the VCIC competition. I am glad to report that as a result, Manchester Business School will be sending a team to 2007 VCIC competition. Avi has asked me to inform anyone who has known Gerry. A simple funeral service will take place at Guildford Crematorium on Thursday the 18th January at 13:00 hrs.

Gerry and I did not see eye-to-eye on number of key issues, nevertheless his experience and guidance played a vital role in the development of ebdex. Bit about Gerry, from many stories he told:

Gerry and couple of colleagues were working for a semiconductor manufacturer when one of them decided to start a company. Gerry and others joined in and Fairchild Instruments were born. They required Venture Capital (VC) and Gerry was quite good at bridging the gap between VC community and the technically biased entrepreneurs (they were mostly scientists). Neither party fully understood each others’ business. This led to Gerry playing a pivotal role in the early stages of Intel, Apple, Oracle, Electronics Art, and number of other companies who are global players today. Gerry was known by Larry Ellison and Steve Balmer to name a few. And he is claimed to have flown Larry Ellison’s fighter jet. Gerry also flew fighter aircrafts for the US Navy. So Gerry has led a full life. As per his colleague, Marcus Cauchi, Gerry has earned and lost more money than most of us can dream of. 

Having lived the last 18 years in UK (was still an American citizen), most recently Gerry set-up Silver Fox Ventures to help start-up businesses such as ebdex. Gerry had a no nonsense approach to VC funding. He was also heavily linked with London Business School’s entrepreneurship activities. This relationship helped him find exceptional team members as well as start-ups with growth potential. He was interested in helping companies that could attract a value of over £100m in 5 to 7 years. And he was well respected in all circles he interacted in, especially the investment community.

In Gerry’s eyes, a startup company is ready for investment when following parameters are met:

- Their solution will relieve validated customer pain better than the competition and the company has attracted at least three significant customers and have their backing to develop the technology/product. Without such validation and backing, one should not enter into the development cycle.

- The team must have all required skills and connectivity up and down the value chain, both in the industry in which they are competing and the markets that they will be serving

- The CEO must have knowledge and experience of running a business and willingness to learn from mistakes

Gerry also holds a PhD from MIT, a Masters degree from Brandeis University and a JD from the University of California. He is a graduate of the University of Massachusetts. Gerry’s life should be celebrated, as his contribution to establishment and growth of many companies has been immense. It is a shame that I could not find a single web site that captures his achievements fully. I did not know him personally other than through interactions due to ebdex. Perhaps somebody will fill the gaps in highlighting his other achievements.

We certainly lost a rare individual. Gerry you will surely be missed by all those who have come to know you over the years. May you rest in peace.

References:

Tributes:

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